The DC Section Administrator

You can contact your dedicated the DC Section Administrator in the following ways:

Prudential (PSPS DC)
BN15 8GB

0345 300 2637 (Monday to Friday 9am to 5pm)

The Pensions Manager

The Pensions Manager is responsible for overseeing the day to day operational functions to ensure the Scheme is run efficiently and that its members’ interests are protected. This involves monitoring the performance and services of all third-party suppliers as well as the in-house functions. If you have any questions which cannot be answered by the DC Section Administrator, or you have any other comment or suggestion regarding the Scheme, please contact the Pensions Manager at:

Prudential Staff Pension Scheme
10 Fenchurch Avenue

Useful links

Click the links below to access some general websites relevant to pensions.

The official UK Government website for citizens. Directgov is the UK Government’s digital service for people in England and Wales. It delivers information and practical advice about public services, including pensions and retirement planning bringing them all together in one place.

HM Revenue & Customs (HMRC)

HMRC was formed following the merger of the Inland Revenue and HM Customs and Excise departments. It deals with taxation and National Insurance issues.

Local Professional Advice (

This website will help you find professional advice in your local area from locating an independent financial advisor, to a solicitor.

New State Pension

The State Pension changed for people who reached State Pension Age on or after the 6 April 2016. This link takes you to an introduction of the new State Pension.

The Department for Work and Pensions (DWP)

DWP is responsible for employment, equality, benefits, pensions and child support.


MoneyHelper joins up money and pensions guidance to make it quicker and easier to find the right help. MoneyHelper brings together the support and services of three government-backed financial guidance providers: the Money Advice Service, the Pensions Advisory Service and Pension Wise.

The Pension Service

The Pension Service helps with State Pension eligibility, claims and payments.

The Pensions Ombudsman Service

The Pensions Ombudsman investigates and decides complaints and disputes about the way that pension schemes are run.

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